Useful Contacts

We have split our useful contacts list into these categories – Local Support groups, Keeping active, Volunteering, Public and Local Authority Services, Health Services.

Local Support Groups

ESCIS, East Sussex Community Information Service website. Directory of leisure, hobbies, childcare, support groups, disabilities, events, etc. Covering all ages.

1 Space a self-service directory.

Support with Confidence ESCC a directory of help at home you can trust search on

Possability  People.

A Sussex charity making more things possible for disabled & older people. Information and advice for disabled people, families, friends and carers. Tel: 01424 234460.

Care and support services and advice. Tel: 01273 894040.

Care for the Carers. 8 St Leonards Road, BN21 3UH.

Tel: 01323 738390. Email: Offers support, information, advice, training, carers groups, newsletter – CareLine for unpaid carers in East Sussex.  Carers alert/discount card.


Benefits, East Sussex helpline. Tel: 0333 3440681.

East Sussex Credit Union Tel: 0300 303 3188. Not for profit savings and loans co-operative.

BHT Eastbourne Advice. 8 St Leonard’s Road, BN21  3UH. Tel: 01323 642615. Free specialist housing advice to people on possession action, homelessness, suitability of accommodation, tenancy rights, disrepair and allocations policies.

Citizens Advice Bureau. Highlight House, 8 St Leonards Road, BN21 3UH Tel: 03444 111 444.

‘STEPS 4 Independent’. Town Hall, Grove Road, BN21 4UG Tel: 01323 436414. For 60+ and facing housing difficulties.

Eastbourne Foodbank. Tel: 01323 409925. Contact for agencies who can give foodbank vouchers and for your nearest distribution centre. Email


Pre-owned furniture outlets run by local charities –

Age UK Langney Shopping Centre, BN23 7RT. Tel: 01323 403111

British Heart Terminus Road, BN213DF. Tel: 01323 306630

Furniture Now 3 Courtlands Rd, BN22 8TR Tel: 01323 638000

Salvation Army 36-40 Pevensey Road, BN21 3HP. Tel: 01323 430619. New-to-you Furniture and Care & Share Clothing shop.

St Wilfrid Hospice Moy Avenue, BN22 8LD. Tel: 01323 409589

Salvation Army Citadel, 141 Langney Road. Admin office 01323 640382. Weekday activities.

Matthew 25 Mission. Brodie Hall, Seaside BN22 7NN. 01323 726960. Offering practical assistance and support to anyone.

Keeping active

Age Concern, Eastbourne. The Venton Centre, Junction Road BN21 3QY. Services for people aged 50 plus. Cafe, hairdresser, therapies, activities. Accessible toilets. Tel: 01323 638474.

Alice Croft House. BN21 4NE Tel: 01323 728157. Club for over 50’s. Activities, classes, snooker, IT suite. Lift. Accessible toilet.

Chaseley Trust. Activate Gym for wheelchair users. Open to  local disabled people. Membership charges Tel: 01323 744200.

Community Wise. Ocklynge Road, BN21 1PY. Tel: 01323 722924. Community services and activities. Community shop.

Defiant Sports Inclusion Hub Sovereign Harbour BN23 6JH Tel: 07887 755856 providing inclusive sports and activities in their hub and within the community. All ages, all abilities. Sensory room. Changing Places toilet.

Eastbourne Seniors Forum. A voice for over 50’s, newsletter, events, directory of leisure facilities. Contact

Eastbourne Wheels for All. Accessible cycling for all abilities and ages. Eastbourne Sports Park, BN21 2UF. Tel: 07881 282725.

East Sussex Age UK. Offer support to those in later life with day services, information and advice. Tel: 01273 476704.

Motcombe Swimming Pool. Old Town BN21 1PU Tel: 01323 410748 accessible changing area, toilet, hoist into pool. – Currently closed due to ongoing maintenance issues (April 2021)

Sovereign Centre Swimming Pool. Royal Parade BN22 7LQ Tel: 0845 2671200. Accessible changing area, toilet. Hoist into gala pool available on request. Level access into fun pool with waves. Cafe and seating area.

Sport Eastbourne. Tel: 01323 509859 Centres at Hampden  Park, Cavendish, Shinewater and Sports Park. Classes and activities for all ages and abilities.


Volunteers Network CIC Volunteering opportunities, projects and campaigns.  Eastbourne Voice – community paper. Tel:01323 763762.

Possability People. Volunteering & employment support for disabled and with long term health conditions Tel: 01273 894040.

Public and Local Authority  Services

Adult Health & Social Care Connect. Tel: 0345 60 80 191. Helps those needing extra support to live as independently as possible. Carers Assessments. Report abuse or neglect.

East Sussex Fire and Rescue Service. Offer free Home Safety checks, smoke detectors. Ring re eligibility Tel: 0800 1777 069.

Eastbourne Borough Council. Tel: 01323 410000, email

Eastbourne Central Library. 1 Grove Road, BN21 4TL. Tel: 0345 60 80 196. Also in Hampden Park, Brodrick Close BN22 9NQ. Accessible. Equal Access and Home Library Service. Large print, audio, DVD and specialised books. Online services including eBooks and downloadable audio books. Community Libraries in Old Town, Langney Shopping Centre and Willingdon.

Police emergency 999. Non-emergency  101.

Eastbourne Visitor Centre (new name and venue for Tourist Information Centre) Tel: 01323 415415. Welcome Building, Compton Street. BN21 4BP. Open daily 9.30am to 4pm Oct to Mar, 5pm Apr to Sept. Accommodation, theatre, places to visit, events, etc.

Wel being, Doro Care(UK) Ltd – (new name) 24-hour telephone response service for vulnerable people and other services to aid independent living. Tel: 01323 644422,

Health Services

Eastbourne District Hospital. Kings Drive, BN21 2UD and Conquest (Hastings) Hospital. The Ridge, TN37 7RD.  Tel: 0300 131 4500. Both have a Walk in Urgent Treatment Centre for minor injury or illness plus A & E.

Emergency Dental Service. Hailsham. Weekdays appointment line 6.30- 10.30 pm for appointments 7- 9 pm. Weekends/Bank Holidays 1-5.30 pm appointments 2-4 pm. Tel: 01323 449170.

Health in mind offers a free service and help if feeling stressed or down Tel: 0300 003 0130,

Healthwatch, East Sussex. Want your views on health & social care services. 0333 101 4007.

St Wilfrid’s Hospice. 1 Broadwater Way, Eastbourne BN22 9PZ. Tel: 01323 434200. Providing specialist care for people with any progressive, advanced life-limiting illness.Home Wellbeing service

NHS 111 service for non-emergencies, medical advice available. Free from landlines and mobile phones.

Your Local Pharmacist can help you with your medication, repeat prescriptions, minor ailments, health checks, etc.