Reporting Problems

Reporting Problems

For dog fouling, overgrown vegetation, fallen trees, fly tipping, graffiti, use the free REPORT IT, EASTBOURNE APP for smart phones or call Customer First 01323 410000.

Do you have trouble putting out your wheelie bin or recycle box? There is an assisted collection service for disabled people.

Are there barriers preventing you accessing a service provider?

Call Customer First 01323 410000 or visit The Council Customer Contact Centre, 1 Grove Road, Eastbourne BN21 4TW is now closed to the public.

For roads and pavements problems contact East Sussex Highways Tel: 0345 60 80 193, report it online or use the Fixmystreet App for potholes, dropped kerbs, cross overs, blocked drains, etc.


Hate Crimes ring 999 if it is an emergency, report online at or ring 101. You can also report Hate Crimes at the local Citizen Advice Bureau 03444 111 444.

SCAMS report fraud to Action Fraud 0300 123 2040 or online

Use local businesses that are approved or checked by Trading Standards:


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