Purple Tuesday 2019 – a day which aimed to improve customer experience for disabled people – was held at The Beacon, Eastbourne, on November 12.
The day was organised by Eastbourne Access Group and Inclusive Eastbourne with the support of The Beacon where staff have committed to taking part in disability awareness training.
Eastbourne Borough Council and the Eastbourne Disability Involvement Group (DIG) sponsored the event that was also supported by Eastbourne Blind Society, Eastbourne Hearing Resource Centre and Eastbourne Shopmobility.
Customers were able to talk to organisations to find out more about practical actions that could help the needs of disabled people. This was the second year for the event that was launched by disability organisation Purple in 2018.
Gaylor Sadlor, Director of Inclusive Eastbourne, said: “We were really pleased at the response we had to this year’s event. We’re urging local businesses to make a lasting commitment to changing their organisation to better the experience for disabled customers as well as their carers and families.”
Bill Plumridge, manager of The Beacon, said: “We take accessibility for our disabled customers very seriously and are constantly looking at ways we can help and improve their needs. We have given dementia and autism awareness training to our team and are organising disability awareness training too. All our stores have shown a commitment to becoming more accessible.”